Legal notice

Legal Disclaimer - Serante

Last updated: 05 September 2026

By accessing or using serante.co.uk, you agree to the terms of this Disclaimer, in addition to our Terms of Service, Refund & Returns Policy and Shipping Policy.

1. General Information

The content on this website is provided for general informational purposes and to support the purchase and use of products offered through our store.

While we aim to ensure that product descriptions, images and other information are accurate, minor errors, omissions or differences may occasionally occur. Colours, sizes and finishes may also appear slightly different due to screen settings, lighting and manufacturing variations.

2. Product Use

Products sold through this website are intended to be used in accordance with any instructions, warnings or guidance supplied with the product or by the manufacturer.

To the extent permitted by applicable law, Serante is not responsible for loss or damage caused by misuse, improper installation, unauthorised modification or failure to follow reasonable product instructions.

3. Limitation of Liability

To the fullest extent permitted by applicable law, Serante will not be liable for indirect, incidental or consequential loss that could not reasonably have been foreseen.

Nothing in this Disclaimer excludes, restricts or modifies any consumer guarantee, right or remedy that cannot legally be excluded, including rights that may apply to consumers in the United Kingdom under applicable consumer protection laws.

4. External Links

This website may contain links to third-party websites or services. We do not control those third-party websites and are not responsible for their content, availability, security or privacy practices.

The inclusion of a third-party link does not necessarily imply endorsement.

5. Customs and International Logistics

Products may be shipped through international logistics networks and may be subject to customs or import procedures depending on the destination and the nature of the shipment.

Serante will provide reasonable assistance with shipment enquiries, but some customs or carrier processes may be outside our direct control. Nothing in this section limits any rights or remedies available under applicable consumer law.

6. No Professional Advice

Information provided on this website is not intended to constitute legal, financial, medical or other professional advice. Where appropriate, customers should seek independent professional guidance.

7. Applicable Law

This Disclaimer operates subject to applicable laws and mandatory consumer protections.

For customers located in the United Kingdom, nothing in this Disclaimer excludes or restricts rights or remedies that apply under mandatory UK consumer protection laws.

Any dispute will be handled in accordance with the law and jurisdiction applicable to the circumstances of the transaction and the parties involved.

8. Contact

For questions about this Disclaimer, please contact us:

Email: supoport@serante.co.uk
Customer Service Hours: Monday to Friday, 9:00 AM to 6:00 PM (BRT - Brasilia Time)